Your next chapter.
Own a focused area of the commerce portfolio and turn customer problems into useful product outcomes. You’ll connect research, design, engineering, and commercial thinking while keeping the team clear on what matters next.
This role calls for judgment across discovery and delivery. You’ll define a manageable scope, make trade-offs explicit, and use customer feedback and adoption to understand whether the product is delivering on its promise.
What you’ll do
- Define product outcomes and scope
- Partner with engineering and design on delivery
- Use adoption and feedback to set priorities
- Write clear product briefs with measurable outcomes and constraints.
- Keep the roadmap connected to evidence and operational realities.
- Plan launches and close the loop on customer feedback after release.
What you’ll bring
- Experience launching software products
- Strong written communication
- An understanding of merchant workflows
- Experience managing software products through discovery and delivery.
- Ability to reason about adoption, retention, pricing, and support needs.
- Strong prioritization and partnership across different disciplines.
A strong start looks like this.
In your first few months, we’d focus on learning together and making a useful contribution.
- 01
Align the team on a clear customer problem and success criteria.
- 02
Deliver a focused improvement and evaluate the result.
- 03
Create a roadmap with transparent priorities and open questions.
Good work happens together.
You’ll collaborate with research, design, engineering, growth, and customer experience. We value clear writing, open feedback, time to focus, and practical decisions made close to the work.
Bring your perspective, curiosity, and care for customers. We’re interested in how you think, what you’ve learned, and the difference you can make with a team.
